Product Design & CX
Brief perspectives regarding recent design challenges or published article trends
This is a collection of ten-ish minute reads on current trends and articles posted. Feel free to post your thoughts for our community to have shared thoughts.
Please excuse any spelling or grammatical errors as this blog a side passion of developing ideas.
CX worsening to shifting pandemic behaviors
A view on Forrester’s US CX Index 2022 that shows customer experience worsened