After great September roundtable discussions on challenges in clarifying org. CX, we’re focusing on “Barriers to CX” in October.
Next up, the key barriers in defining CX within organizations with some considerations for your first, or next, steps. For October: Identifying the underlying problem to solve.
This is our fifth round table in 2022 covering dimensions of CX within your organization. This is an expansion of our Charting Barriers dimensions where we focus on identifying constraints and definitions.
Roundtable Agenda:
Highlight some key insights shared in September
Discuss some key statistics and trends in defining and owning CX
Roundtable on how and where members are facing barriers to CX
Register:
These chats are free to attend, virtual through Zoom, and managed through Eventbrite.
We reserve the right to withdraw attendees who do not have a leadership background in some capacity to customer experience or employee experiences. This is not a forum to sell products or services.
Registering allows us to send you future updates on CX Ops. We will never share or sell your information.